FAQs

How do I set my Dearmi box?

Slide round button to the right to check box is on the set open code

Your box is supplied new with 000 as the set open code

To change from 000...

Slide and HOLD round button to the left while rotating numbers to the new code, release button 

After new set code has been selected, the box will open by sliding round button to the right

 

 

What are the Dimensions of the Dearmi Pretty Safe?

How long will it take to process my order?

Orders will be dispatched within 2-3 business days.

Monogrammed orders often take longer so allow 2 - 5 days for the order to be dispatched. 

What are your Domestic delivery prices?

Free shipping applies to all orders above $100 and a flat shipping rate of $10 applies to any under $100. 

Do you offer Express Delivery?

Yes, express delivery is available at checkout for a flat rate of $15

 

Do you offer International Shipping?

Yes, Currently we offer international Shipping to most countries. 

 

I've received a damaged or faulty Item

If your order has been damaged in transit, or you have noticed a fault with your order, please let us know. Email contact@dearmi.com.au with Images to help us work out a resolution for you as quickly as possible

How long does monogramming typically take?

Monogramming is made to order you so always allow an extra 3 - 4 days for shipping. 

Do you accept returns?

At the moment we do not offer change of mind refunds.

If your order has been damaged in transit, or you have noticed a fault with your order, please let us know by contacting contact@dearmi.com.au.